PolicyPilot: Your first high‑confidence Copilot Studio Agent
For most organisations, the hardest part of adopting AI isn’t vision, it’s knowing where to start. Leaders understand the potential, but they want an entry point that is safe, proven, measurable, and confidence‑building. That’s exactly where PolicyPilot sits: a Tier‑1 Copilot Agent designed to deliver immediate value, reduce organisational friction, and build the trust and […]
Test smarter to build smarter: Launching quality AI Agents
AI Agents are transforming how organisations deliver services, automate tasks and support users. As they become more capable, ensuring they behave consistently and reliably is critical, especially if they are customer facing or embedded in business-critical workflows. Unlike traditional software, AI Agents are probabilistic which means the same input won’t always yield the same output. This flexibility is powerful but introduces […]
Lessons from the frontline: What we learned building our AI readiness agent
AI is powerful, but it’s not magic. Simply dropping a Large Language Model (LLM) into your organisation without a plan won’t deliver results. Success comes from integrating AI into your culture and aligning it with processes, people, and goals. Adoption is about strategy, not shortcuts. Why readiness matters Our Copilot Readiness Agent exists for a […]
Expanding the Centre of Excellence: Organic growth with Power Platform and AI
The Centre of Excellence (CoE) is entering a new phase, one defined by organic growth, expansion, and continuous Improvement. Rather than a simple upgrade, this expansion is shaped by Power Platform’s evolution and the early, purposeful integration of AI. The refreshed model introduces new and enhanced themes and topics, ensuring organisations are equipped for sustainable […]
Breaking the cycle: A practical path out of stalled AI projects
Many organisations are stuck with AI. Despite, running pilots, experiments and prototypes, very few projects reach day-to-day use or deliver clear business value. Industry analysts see the same pattern repeatedly: Gartner expects at least 30% of generative-AI projects to be abandoned after proof of concept by the end of 2025, often because of poor data, unclear value and weak risk controls. MIT’s “GenAI Divide” research reports that around […]
Insights from a tech leaders panel: Strategy, AI readiness and business value
When Marra brought together technology leaders from Sage, Northumbrian Water, Karbon Homes and Scrumconnect, one message rang loud and clear: delivering meaningful digital transformation in 2026 won’t be about chasing shiny tools. It’ll be about clarity, governance and solving real problems for real people. Hosted by Steph Thompson, Head of Delivery at Marra, the conversation unfolded into an honest, experience-rich discussion […]