What organisations are really struggling with right now in the AI landscape
The headlines say UK organisations are in the middle of an AI revolution. In reality, when you sit in the rooms, it feels different. It feels tired, a bit anxious, and quietly unsure. Most of my week is spent with councils, charities, and SMEs across the North East and beyond. The technical challenges are real, […]
Why we don’t start with technology when working with clients
“Which AI tools should we be using?” That is the question I most frequently hear in an initial meeting, and it is almost always the wrong one to ask. Although the answer matters, the problem is that the question suggests the difficulty lies in making the choice. In my experience, the hard part is on […]
The difference between experimentation and delivery
It has never been easier to experiment. With low-code tools, Copilot, and new AI agents, almost anyone can build a working prototype in an afternoon. That is a real step forward. But it also creates a new challenge. When building is this quick, it is easy to think the hard work is done as soon […]
The AI opportunity most teams are missing: Why enablement matters as much as building
Where the conversation has got to At our recent AI in Practice event, one thing stood out to me more than anything else. The conversation has moved on. A year ago, many discussions about AI revolved around definitions, possibilities and predictions. What is agentic AI? Which tools are worth paying attention to? Is this hype, […]
Why most AI projects stall between pilot and adoption
The Pilot Trap Almost everyone now has an AI pilot. Far fewer have AI in production. That gap, between a promising proof of concept and something people actually use every day, is where most organisations are quietly stuck. The numbers bear this out. In its 2025 State of AI in Business study, MIT’s Media […]
AI in Practice: The lessons organisations can’t afford to ignore
Most organisations are well past experimenting with AI. Teams have tried the tools. Many are already using copilots, automation, and AI-powered workflows. The real question now is not whether AI can add value. It is whether organisations are set up to realise that value. This was the focus of our recent AI in […]