Microsoft Copilot Agent Development

Microsoft Copilot Agent Development

Why invest in Microsoft Copilot Agents?

From AI ambition to AI adoption, our Development and Consultancy Services deliver real impact

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Microsoft Copilot Agents can transform how your organisation works, from automating complex tasks to enhancing user interactions across the business.

What Copilot Agents can do for you:

  • Build custom agents tailored to your business using generative AI capabilities
  • Improve customer and employee experience through intuitive, always-on self-service
  • Increase efficiency and collaboration by surfacing the right information at the right time
  • Run background agents that streamline workflows and boost operational performance
  • Integrate seamlessly with Microsoft 365, Teams, and third-party platforms

Want to know more about how we work?

Here's how we've transformed other businesses use of Power Platform

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Rainbows

Using Power Platform to help healthcare staff work more efficiently

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Northumberland County Council

Using Power Platform to drive workplace efficiency in local government

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EIT Food

Bringing low-code to the forefront of food sustainability

Work with Marra's Copilot Consultants

Copilot Agent Services

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AI & Copilot Consultancy

We offer organisational AI Readiness Assessments, strategic use case framing & prioritisation and Project-Level readiness vetting.

Custom Copilot Agent Development

We facilitate Discovery & Design workshops, build with Copilot Studio and offer low-code deployment across channels.

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Integration & Workflow Automation

We can connect Copilot Agents to M365, Power Platform & third-party tools and automate complex workflows and create real-time support experiences.

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Monitoring, Optimisation & Handover

We offer ongoing performance tuning using Copilot Analytics. We can knowledge transfer and documentation to support internal ownership.

User Training

We can tailor training for business users and key stakeholders to get the most from their Copilot Agents.

Copilot Agent FAQs

A Copilot Agent is a low-code AI assistant built in Copilot Studio. It helps automate tasks, improve self-service, and streamline workflows with business-friendly configuration and integration.

Copilot Agents can support customer service, employee onboarding, approvals, reporting, and more. They can be deployed in Teams, on the web, or embedded in business applications.

No. With Copilot Studio, agents can be designed through a visual interface with little or no code. Marra helps ensure they’re production-grade and business-ready.

Any organisation aiming to work smarter. We can support customers across public sector, professional services, third sector, and education to improve operations, engagement, and ROI.

Copilot Agents make enterprise AI practical. They remove the complexity of custom ML models and allow you to build AI-powered solutions faster, at lower cost, with direct integration into your Microsoft environment.

To better understand key AI concepts and what types of Copilot Agents are available, read our insights piece on AI terminology

Ready To Move Forward?

Talk to us about Copilot Agents